Today I go to the ink refill store. Its been three days since I turned in my inkjet cartridges. The day after I turned it in, I go back…a gentlemen waits impatiently tapping his fingers on the table. But in a friendly way starts conversing with me about small things (how long have I been coming here, and how he is pretty satisified with their work). I had never used their services until this time. I thought I would give them a try. Anyways, the color wasn’t ready–so I told them I’ll come tomorrow. Tomorrow rolls around, but was unable to make it because of the traffic and the rain. Plus, did not feel like speeding and running out in the rain when I know it’ll be dry and sunny tomorrow. I come back in today. The woman working there is sitting eatting lunch, so I apologize for interrupting her. She grunts something unrecognizable. I see her slowly shuffling back and forth getting this and that. I get more irritated. Why isn’t it still done, when its been three days already. I try to give her excuses, she’s the only one there–she’s Jamaican and its in their culture to be really lax. I wanted to say really bad, “You should really consider changing your store name”.Pftt Rapid refill my ass! But I restrained myself. When finally it was done. I pay her, and it is not in my habit to pay attention to how much it is. Maybe its a trained reflex–so I wouldn’t feel the sting. I handed her a fifty dollar bill, and she hands me back like $12—that’s when my brain kicked and went Whoaa! I looked and looked at the receipt. The price did not match up to the one I was quoted. I didn’t remember the exact price, but it was nowhere near that amount. I decide to question, and that’s when things started heating up. I tell her I was quoted a different price. She said that would never happen, not for re-manufactured ink. Now….in my mind the customer is always right. You don’t argue and say okay show me on-line where you can find a better deal. But that woman did. This is how it went, I said that you could find cheaper deals on-line. Like ebay, tiger direct, or 123inkjets to throw out a few. So she’s like show me, tell me where to go. I said it was for her reference, so I don’t care. She was so passionate about about proving me wrong, and btw it was a few cents cheaper. Small victory for her. I tell her off that I have things to do, and you are making me stay here to show you different ink websites. For the customer service–I had to wait three days for it to be ready. and she’s like i was here yesterday and you weren’t here to pick it up. I’m not about to explain to this woman why I didn’t come by. So I keep my mouth shut. I tell her I come here and it wasn’t even ready. What was that about? She’s like I didn’t want to use my bag if you weren’t going to show up. So…you make the customer wait instead. I expect things to be efficient–you pick up your product, pay, and go. Usually, I’m very calm and very acceptive. But I don’t care anymore, and I let my face express my emotions. She wants to argue, I’ll give it to her. Then she’s like just give them to me back and I’ll refund your money. Somehow it went back to when I first put in my order, she just kept saying I wouldn’t give you that price and people here wouldn’t. I’m at my wit’s end–“You weren’t even here that day”. But she just kept saying they wouldn’t quote me for that price. I already paid for it already, I said. I’m thinking..The damage is already done, and I spent far too much of my time on this lousy place. I threw out a whatever and walked out the door. She keeps talking on my way out. Good thing it was a small store, so I wouldn’t have to hear the crap coming out of her mouth. All I kept thinking about is, I’m gonna write the ink store to poverty. I’ll write the worst about that store on web reviews. I come in with a smile, and leave with medusa eyes. I decide to write out this blog so i have time to calm down and rethink. I don’t want my karma to be bad because of what happened today. But now at the end of this, I still feel I should write the review to warn ppl and tell them to get the person to write down the price with their name if you are going to use the store regardless of my forewarnings. Awful. Pure awfulness. I wish to wash the bad karma away from me. I’ve been doing a lot of good lately, so maybe this is a way for the devil to get at me. I fell in the trap, but thank goodness its not an endless pit.